Always-there care, at a scale your clients can trust

Connect your clients with health plans that lower costs while delivering simple, reliable and genuinely compassionate care. By showing up when it matters most, we help make your job easier and give your clients an experience they can truly depend on.

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The people behind the care

Behind every policy is a team of professionals driven by purpose and shaped by their lived experiences. They bring their whole selves to work every day, focused on making health care easier for your clients.

Video transcript

Committed to care - Gary video transcript

[SOFT SOUL PLAYING IN THE BACKGROUND THROUGHOUT THE VIDEO]

[Gary sitting at an office cubicle, speaking on screen]

GARY: I’m Gary, and I’m an advocate at UnitedHealthcare.

[Gary putting on a headset]

I care because I’ve been on the other side of things.

[Gary holding a photograph of his father near a lake, posing holding several fish]

My father has passed,

[Gary holding a photograph of his mother]

my mother has passed, and I was fortunate enough to be able to care for her, especially in the last couple months of her life.

[Gary at work in the office, with a headset on, talking and taking notes]

I feel like every time the phone rings, I get one more chance to talk to my mom, one more chance to talk to my dad.

[A figurine of a lion displayed on Gary’s desk]

Our members have someone who will be a lion, to advocate for them, to make sure that they’re getting the best care that they possibly can. I just let them know that I’ve got them.

[Gary working at his computer, framed photographs of his parents displayed in front of him]

And my parents are right next to them. I’m Gary, and I’m committed to care.

[Gary posing for the camera, smiling]

[Logo, UnitedHealthcare]

[On-screen text: committed to care]

[On-screen text: UnitedHealthcare]

[MUSIC FADING]

“Our superpower is the power to be present.”
- Gary

Video transcript

Committed to care - Geovese video transcript

[SOUL MUSIC INSTRUMENTAL PLAYING IN THE BACKGROUND THROUGHOUT THE VIDEO]

[Geovese sitting in an office cubicle, speaking on screen]

GEOVESE: I’m Geovese, and I help UnitedHealthcare members get what they need.

[Geovese sitting in an office cubicle, putting on a headset]

This job has taught me that empathy is needed because everybody's going through something.

[Geovese sitting in an office cubicle, working, talking on the headset and writing notes]

I care so much because I needed somebody to care about me.

[A framed photograph on her desk, transitioning to Geovese talking and laughing on the phone]

I've been fortunate to have good people around me, and so you just want to be that person's good person.

[Geovese in her home kitchen with her family]

I am a mom of three kids, and then I'm also a grandmother of three beautiful boys.

[Geovese in her home living room spending time with her family]

I know how much I love my family. I know that person on the other end of the phone call has that same feeling that I have.

[Geovese in an office cubicle, working, talking on the headset]

I understand. I've been where you've been. I'm committed to helping you. You tell me something and I'm fixing it.

[Geovese smiling for the camera]

I'm Geovese, and I'm committed to care.

[MUSIC FADING]

[On-screen text: UnitedHealthcare]

“You tell me something and I’m fixing it.”
- Geovese

Video transcript

Committed to care - Spencer video transcript

[SOUL MUSIC INSTRUMENTAL PLAYING IN THE BACKGROUND THROUGHOUT THE VIDEO]

[Spencer in his office cubicle, speaking on screen]

SPENCER: I'm Spencer. I work at UnitedHealthcare.

[Framed family photographs on Spencer’s office desk]

I have a beautiful family and our first daughter, Adeline, has special needs. I care because I got a... God, darn.

[Spencer getting choked up]

[Spencer and his family at home, spending time together]

I care because there are other families out there like mine.

[Spencer preparing medication]

And I know that when I was in their shoes, I wanted people to cheer for me and support me.

[Spencer and his family at home, spending time]

Adeline inspires us each and every day. She has taught me to advocate for her and for my needs in ways I didn't know possible

[Spencer and his kids going for a walk through a neighborhood, Spencer pushing Adeline in a wheelchair]

and to support those who maybe don't have a voice and bring that voice louder than ever before.

[Spencer and his family outside, spending time together, transitioning to Spencer working in the office]

Families should know, whether they have a child with special needs or any challenges, that UnitedHealthcare is here to be part of your team.

[Spencer posing for the camera and smiling]

I'm Spencer, and I'm committed to care.

[MUSIC FADING]

[On-screen text: UnitedHealthcare]

“I care because there are families out there like mine.”
- Spencer

Reliable care that helps lowers costs, not expectations

Keeping health care costs under control shouldn't feel like a guessing game. We build plans that deliver 11% average lower total cost of care, managing expenses while protecting quality.¹ That way, you can deliver real savings to your clients without cutting corners.

Review cost management strategies (pdf)

Care that brings clarity for your clients every step of the way

Making benefits clear, dependable and easy to access is at the heart of what we do.

Dependable support

Combining technology with personalized, human support means members get help when they need it — proving the value of your recommendation in critical moments.

Learn more (pdf)

Smart innovation

We made 570+ digital enhancements last year to help simplify the member experience.²Making it easier for members to find lower-cost care makes it easier for you to deliver client value and drive retention.

See what’s new (pdf)

See what’s possible when care is always within reach

By serving 30 million people, we know the true value of a health plan is measured in moments that matter. Hear directly from members about how our local and national reach helped connect them to personal care and compassionate support when they needed it most.³

See their stories

Results you can stand behind

99%+

99%+ of your clients have access to UnitedHealthcare’s nationwide provider network,⁴ including more than 1.8M providers and 5.6K+ hospitals⁵

What it means for you: Your clients get reliable coverage, giving employees the freedom to see the local doctors they trust in their community.

90%

Avery, the UnitedHealthcare AI companion, helped members resolve their issue 90% of the time⁶

What it means for you: Quick, smart answers to everyday health questions can lead to fewer benefit hurdles for employees and fewer service complaints coming across your desk.

95%

95% of calls connect members to the right help faster through improved routing and support⁷

What it means for you: Fast, accurate support is key to high satisfaction rates that protect your client relationships.

A health care company you pick once and trust forever

True partnership means providing answers when things get tough and helping you move forward with confidence. We offer flexible solutions for a range of business needs, all backed by excellent customer service and an unwavering commitment to supporting you and your clients every day.

Make the one decision that makes every other decision easier.

Partner with UnitedHealthcare.

Footnotes

Milliman Analysis of Total Cost of Care Benchmarks, March 2026. Based on UnitedHealthcare allowed medical claims and enrollment data using 2022 service dates compared to Merative® MarketScan® industry benchmarks across 50 U.S. regions, adjusted for difference in health status, demographics, geographic mix and excess large claims. Actual results may vary.
UnitedHealthcare book of business, 2025.
UnitedHealth Group Overview, 2026.
UnitedHealthcare commercial book of business ACOs, November 2025.
UnitedHealth Network Access internal analysis, June 2026.
UnitedHealthcare internal analytics, January 2026.
UnitedHealthcare book of business, October 2025.