Personalized member view
Our Advocate dashboard helps us maintain continuous, one-on-one relationships with our members. We have access to their medical history, preferences, and behaviors, so members may not have to reintroduce themselves every time they call. More natural conversations open the door to opportunities that may lower costs, lead to better outcomes, and create a more personal experience.
See how the dashboard helps our advocates know the member, and the impact it can have to help deliver a better experience.